Our Vision & Values About Us
Our VisionFocus. Clarity. Breakthrough Results.
At Epiphany Associates, we believe that real progress starts with focus. Organizations don’t fail because of a lack of effort—they struggle because they get trapped in distractions that drain resources and stall momentum. Our mission is to help leaders cut through the noise, identify what truly matters, and execute with precision.
Through systems thinking, constraints management, and our Five Question Framework (FQF), we equip leaders, teams, and organizations to remove barriers, maximize impact, and drive meaningful, lasting results.
Our Core ValuesWhat Guides Us
At Epiphany Associates, we don’t just offer strategies—we provide a north star to help organizations navigate complexity, make smarter decisions, and achieve breakthrough success.
Clarity Over Complexity
More isn’t always better. We help organizations focus on what drives real impact and eliminate what doesn’t.
Actionable Insight
Theory alone won’t create change. We provide practical, proven strategies that leaders can implement immediately.
Leadership at Every Level
Success isn’t just about leadership at the top; it’s about empowering every level of an organization to execute effectively.
Results, Not Just Activity
Being busy isn’t the same as being productive. We measure success by meaningful outcomes, not effort alone.
About Our TeamExperts in Focus, Strategy, & Execution
Our team is made up of experienced leaders, strategists, and problem-solvers dedicated to helping organizations cut through complexity and achieve breakthrough results. We bring deep expertise in systems thinking, constraints management, and leadership development, working alongside government agencies, nonprofits, and businesses to drive lasting impact.
“We were truly inspired [by the presentation] and heard nothing but positive things from our guests.”
-Lorna, Executive Assistant
Our Leadership
Kristen Cox: CEO & Founder
The World’s Leading Authority on Applying TOC to Governments & Nonprofits
Kristen Cox is a visionary leader, author, and expert in systems thinking and constraints management, specializing in helping governments and nonprofits cut through complexity and achieve breakthrough results. Best known for orchestrating a 35% measurable improvement in the State of Utah’s $20 billion executive branch, Kristen has a proven track record of transforming large-scale operations by focusing on what truly matters.
As the Founder & CEO of Epiphany Associates, LLC, Kristen brings her expertise to organizations worldwide, guiding leaders to eliminate inefficiencies, maximize impact, and drive sustainable change. She has served as an Executive Director, university instructor, Senior Fellow, advisory board member, keynote speaker, trainer, and consultant. She co-founded The Fulcrum and created Utah’s SUCCESS Framework and the Quality Throughput over Operating Expense (QT/OE) metric, both of which have been widely recognized for driving government effectiveness.
Kristen is also the co-author of Stop Decorating the Fish, a powerful business fable that exposes ineffective problem-solving strategies often used in government and business. The book, co-written with TOC expert Yishai Ashlag, helps leaders recognize and avoid misleading solutions that create the illusion of progress but fail to address core issues.
Beyond her professional expertise, Kristen’s personal journey as a blind leader adds depth to her work. She weaves together inspirational lessons on resilience, innovation, and clarity of thought, helping others develop the discipline to focus on real solutions that drive meaningful impact.
Training & Consulting for Government & NonprofitsIt's Time to Become Unstoppable
Whether you’re leading a corporation, a nonprofit, or a government agency, leadership is the ultimate competitive advantage. The right training doesn’t just make better leaders—it creates unstoppable organizations.
